Frequently Asked Questions
Why do I need to register?
How can I register?
Can I play Legally from my Country?
I have forgotten my password / I can not log in. What now?
How can I change or modify my personal details?
What should I do if I am experiencing technical problems?
What payment options do you have?
Which currencies do you accept?
Does this mean I will be charged in Euro?
Do you store my credit card details?
What is a lottery syndicate?
What is a syndicate share?
How are the numbers chosen?
What is the syndicate billing cycle?
What is a subscription?
How can I cancel a subscription?
What if the payment attempt fails?
Winnings & Payouts
How can I be sure I’ll receive my winnings?
How and when do I get my prize if I win?
How do I claim the Jackpot if I win?
How do I withdraw my winnings from my LottoSpring.com account?
What is the minimum and maximum withdrawal limit?
Security and privacy
Is my personal data and credit card information secure?
Does LottoSpring.com disclose my data to any third party or person?
How secure are my details?
Do I need to pay tax on my winnings?
Can LottoSpring.com handle my tax related issues?