Privacy Policy

LottoSpring.com (both the brand and website), referred to hereinafter as ‘LottoSpring.com is operated and owned by KOOTAC N.V. LottoSpring.com fully commits to the observance of European Union legislation concerning data protection throughout all stages of processing. We care passionately about ensuring that our valued customers can rest safe in the knowledge that all personal data will be treated as highly confidential and handled professionally. Our Privacy Policy is explained in full below.

1. 'Personal data' - definition

Any references to ‘personal data' apply to all personal information concerning a natural person which enables said person to be identified directly or indirectly by reference to the aforementioned data.

2. The registration process

In order to access LottoSpring.com’s services through LottoSpring.com, users must create a personal user account.

The following information is required in order for prospective users to create an account: first name, last name, verifiable email address, postal address, country, phone number and date of birth.

Before the first payout to winning players is allowed, players may be asked to send LottoSpring.com a copy of an official document proving their identity (e.g. a passport or identity document). Once the player’s identity has been verified the payment will be processed.

The winnings and withdrawals of our users are kept strictly confidential. All information is stored securely. LottoSpring.com will never divulge winnings information to third parties, unless the disclosure of this information to relevant authorities is required by law.

3. Personal data of users

3.1 PROCESSING OF USER-PROVIDED PERSONAL DATA

Any personal data submitted by users is stored on our database at LottoSpring.com. This information may only ever be shared to other companies within KOOTAC N.V. group of companies.

LottoSpring.com will never share the personal data of users with third parties unless prior consent has been obtained from the user or such divulgation is required by a valid court order or other equivalent order from a competent authority.

PLEASE NOTE THAT LottoSpring.com USES TRUSTED THIRD PARTIES IN ORDER TO FACILITATE CREDIT CARD OR OTHER ELECTRONIC PAYMENT PROCESSING. ALTHOUGH WE TAKE NO RESPONSIBILITY FOR THE PRIVACY POLICIES EMPLOYED BY THESE COMPANIES, WE HEAVILY VET PROSPECTIVE COMPANIES TO BE USED IN THIS PROCESS, AND ALWAYS STRIVE TO CHOOSE RELIABLE AND PROFESSIONAL CONTRACTERS.

LottoSpring.com users are always informed whenever information is being collected by third parties on LottoSpring.com. This puts the user in an appropriate position to make an informed choice as to whether or not to proceed with a service which requires sharing of personal data with a third party.

LottoSpring.com only uses the information of users in order to comply with technical or legal requirements.

LottoSpring.com uses email addresses provided by newly registered users to send the user in question an email welcoming them to LottoSpring.com. LottoSpring.com may periodically send registered users email messages containing details on promotions, changes to services and other information.

Users can unsubscribe from LottoSpring.com’s mail outs by changing their account settings or clicking “unsubscribe” at the bottom of an email.

Please note that LottoSpring.com may send out service related emails to notify users of site closures due to maintenance and similar matters.

3.2 INTERNATIONAL PERSONAL DATA TRANSFER

The personal data submitted to LottoSpring.com by users may be stored and/or processed in any country in which LottoSpring.com maintain facilities. This also applies to countries in which our suppliers, affiliates, subsidiaries and agents maintain facilities.

By accepting this Privacy Policy you provide your consent to the transfer of your personal data outside of your country of residence. LottoSpring.com is committed to ensuring all personal data transfers of this kind take place solely within LottoSpring.com's family of companies. We are confident that this ensures standards of privacy and confidentiality are of an acceptable standard, irrelevant of geographical location.

3.3 THE RIGHT TO CORRECT OR CHANGE PERSONAL DATA

LottoSpring.com customers are entitled to correct any personal data which is inaccurate or outdated. Users wishing to do so are kindly urged to send an email to support#lottospring.com with reference to the specific data which they wish to have amended. LottoSpring.com will strive to meet all requests of this nature quickly.

3.4 THE PROCESSING OF OTHER DATA

In order to improve the technical service offered to users, LottoSpring.com trace the IP addresses of all customers using the site. We track the IP addresses of our users against user identification, in order to generate an audit trail whilst combating fraudulent activities.

3.5 CHANGES TO THE PRIVACY POLICY

LottoSpring.com inform users of any changes to our privacy policy either by means of an email message or through the publication of a statement on our homepage or another page of our website. Personal data of any given user will always be processed by LottoSpring.com in accordance with the privacy policy in force at the time at which said user’s personal data was first collected.

To learn more about our Privacy Policy or to resolve a query, kindly contact us and a member of our team will discuss the matter with you further.

3.6 CHANGES IN THE COMPANY/BUSINESS STRUCTURE

Should KOOTAC N.V. or the group of companies of which KOOTAC forms a part undergo company structure changes such as a merger, acquisition or partial acquisition, the personal data of customers may be included within the sale or transfer. In the event of a change of this kind, customers will be notified by email prior to the transfer of personal data.

3.7 THIRD PARTY PRIVACY POLICIES - DISCLAIMER

LottoSpring.com will not be held in any way responsible for the manner, in which third parties handle the personal data of our customers.

LottoSpring.com only bears responsibility for its own privacy policy, and is in no way responsible for the standard or upkeep of the privacy policies of any third parties who have links placed on our site.

WE HIGHLY RECOMMEND THAT USERS NAVIGATING AWAY FROM OUR SITE THROUGH LINKS TO THIRD PARTIES CONSULT THE PRIVACY POLICIES OF SAID THIRD PARTY SITES UPON ACCESSING THEM.

3.8 RECOMMENDATION – PERSONAL INFORMATION IN CHAT SESSIONS

LottoSpring.com strongly recommends that players should not divulge their personal data to strangers or third parties during chat room sessions. Stop, think and consider the sensitivity of your personal data before passing it on unnecessarily.

LottoSpring.com recommends customers use a different alias when using chat rooms to their LottoSpring.com user names.

3.9 CLOSING A LottoSpring.com ACCOUNT

LottoSpring.com accounts may be closed at any time.

Users must first withdraw any funds from their account before closure. They must then send an email to support#lottospring.com requesting the closure of the account.

We are required by law to keep customers’ personal data on record after the closure of a user account. This data will only be used if required by relevant authorities in investigations of criminal activity or suspected criminal activity.

4. Policy on cheating, unlawful transactions and actions

LottoSpring.com take measures against any users found to be unlawfully defrauding LottoSpring.com or any other player using LottoSpring.com’s services, through cheating, attempted cheating or any other means. Our definition of ‘cheating and defrauding’ is inclusive of but not limited to the use of fraudulent payment methods, the use of stolen credit cards, money laundering, unauthorised chargeback, or any other unlawful transaction.

5. Security

5.1 USER PROFILES

LottoSpring.com creates profiles of users by storing info collected through cookies, third parties and log files. These profiles store information detailing the viewing preferences of different users, and are used to provide offers and improve site content for the user, including tailored marketing promotions. LottoSpring.com does not share user profile information with other third parties.

5.2 COOKIES

To ensure that we maintain the connection between our server and your computer for the duration of an online transaction, we may use a standard web technology called "cookies." This piece of data contains information to link your computer to your LottoSpring account.

To enable the full functionality of this website you agree to use of cookies. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access to your account. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you open our site.

Cookies may be used on LottoSpring.com by our business partners. LottoSpring.com bears no responsibility for the use or management of cookies by third parties on LottoSpring.com. Usage of a cookie is in no way linked to any personal information you may have provided.

5.3 LOG FILES

LottoSpring.com uses log files containing an array of information including IP addresses, browser types, ISPs, exit pages, platform used for access, date and time of use, number of clicks and demographic info. IP addresses are tied to personal data in order to enable the operation of our online services.

5.4 SECURITY

LottoSpring.com takes necessary precautions to protect sensitive personal data submitted via our website by our users. These precautions cover the protection of data both online and offline.

Sensitive information – such as credit card details – submitted via the website is encrypted upon receipt using SSL encryption software. The lock icon common to web browsers such as Google Chrome and Microsoft Internet Explorer appears in its ‘locked’ form whilst users are accessing secure pages such as order forms. It will appear as ‘unlocked’ during general browsing of ‘normal’ pages.

User information is protected offline through the implementation of restricted access in our offices. The personal data of users is only accessible by authorised LottoSpring.com employees, who have been vetted at the time of hiring for criminal records. Our employees are required to use password-protected screen-savers when they leave their computers, and must enter their own secret password in order to resume use of the computer with access to data. LottoSpring.com employees are notified of any changes to our security and privacy practices or policies.

The servers used to store personally identifiable information are held in a secure environment.

5.5 DATA ENCRYPTION

User information is protected during communication with user web browsers using GeoTrust encryption technology, well reputed for its high standard of security provision.

5.6 OTHER

The IP-Addresses of computers used to log in to LottoSpring.com user accounts are requested and saved, in order to allow us to protect our users from fraudulent third-party account manipulation.

User information is protected comprehensively by a specially tailored firewall, internal data protection mechanisms and a restrictive security system.

6. Data protection

LottoSpring.com is required by law to protect any information collected from the user. We uphold this duty through the implementation of leading security technologies and encryption software; and through maintaining strict security standards throughout our online and offline operations.

7. Additional info

It is necessary for the successful operation and user experience of LottoSpring.com for information submitted to LottoSpring.com by users to be supplemented with information procured from third party sources.

8. Newsletters

We may ask for contact information including name and email address in order to allow users to receive email newsletters from LottoSpring.com. Players wishing to stop receiving email newsletters are kindly urged to alter their user account settings or click “unsubscribe” at the bottom of an email.

9. Disclaimer - liability for unintentional release of personal data

Whilst LottoSpring.com is fully committed to protecting the personal data of users on every level, we take no responsibility whatsoever for events beyond our control. Our definition of 'Events beyond our control' is inclusive of but not limited to natural disasters, strikes, power cuts and acts of God.

10. Acceptance of privacy policy

Through the act of creating a user account with LottoSpring.com you have agreed to abide by and be legally bound by all clauses contained in our Privacy Policy, and you will be deemed to have given your consent to the processing of your personal data in accordance with the terms detailed therein.

LottoSpring.com updates users on any changes to our Privacy Policy, but we recommend users check this page regularly in order to ensure that no changes go unnoticed.